Smart Gift Management Platform
Streamline your corporate gifting with our technology-driven management platform.
Spend Management
- • Budget tracking and allocation
- • Department-wise spend analytics
- • Approval workflows
- • Cost center reporting
- • ROI measurement tools
Redeem System
- • Employee gift portals
- • Points-based redemption
- • Milestone recognition gifts
- • Self-service gift selection
- • Automated delivery tracking
Platform Features
Dashboard Analytics
Real-time insights into spending patterns, popular items, and program effectiveness
Automated Workflows
Set up triggers for birthdays, work anniversaries, and achievement milestones
Integration Ready
Connect with HR systems, CRM platforms, and accounting software
Use Cases
Sales Team Rewards
Automatically send gifts when sales targets are met
Marketing Campaigns
Distribute promotional items to leads and customers
Customer Experience
Send appreciation gifts based on customer journey stages
People Team Programs
Manage employee recognition and wellness programs
Gift Management Solution
Real-time insights at your fingertips with a comprehensive dashboard for tracking gifting activities with our gift management solution.
End-to-End Management – Simplify your gifting process from selection to delivery.
Automation
Have our platform generate relevant gift options for your needs based on occasion and budget and you'll never have to fret over what to gift!
Schedule gifts for regular occasions like employee birthdays and anniversaries with our "Occasion scheduling" feature to bring a smile without missing a moment.
Insights
Know exactly how much you&apose;ve spent engaging with each client account or employee over the years with our tracking system.
Understand your recipients better through their preferences – do they prefer experiences over products? Engage smarter with soft information and conversation starters!
Reporting
Measure the ROI on your gifting spend now that our platform helps you keep track of budget spend per recipient.
Present a transparent report to management on the numbers and outcome of each touch point that will help determine the types of engagement required for each account.
Manage Gift Options
No longer fret over the types of gifts suitable for which occasion and where to buy them.
Our gift management curation feature suggests gift options suitable for your occasion and even filters them based on your budget. Simply select the suitable options and add them to your gift campaign!
Want options unique to your company? Our gift curation team can also work directly with you to include options most representative of your brand!
Manage Gifting Occasions
Create different campaigns for different corporate gifting occasions. Or, create different campaigns for different groups of recipients.
Our Campaign Management feature allows you to select gift options, add recipients and send emails independently.
You are also able to track and view the gift status for each recipient to decide your next engagement with them.
Manage Gifting Budget
Stay on top of gifting expenses across different gifting campaigns over time with our Dashboard and set aside budget effectively for different teams.
Save on the difference between allocated budget and actual spend when recipients select options that are lower in cost and receive that in credits for future campaigns.
Now, gifting expenses can be tracked alongside performance metrics and is no longer an out-of-budget expense to be reimbursed retrospectively.
Manage Gifting Recipients
Keep a solid record of who your recipients are and how much you've spent on engaging them. Group them, tag them, reach out to them.
No more digging through stacks of namecards or LinkedIn profiles every Christmas or Chinese New Year when it is time to send hampers to their offices!
A Recipient-Centric Experience
Ensure that every gift sent will be loved by its recipient.
Let recipients choose their own gifts without taking away from the thoughtful intention.
Simply generate digital gifting links of curated gift options from our Smilie Gifting Management Platform and send them across to your recipients.
You can even customise your own messages to each individual.
Voila! No more waste from unwanted gifts.
Ways to Gift
Set a Budget and Recipients Choose
Empower recipients to select a gift from a curated collection within their allocated budget, ensuring a personalised and cherished choice
Build Your Own Hamper
Tailor the gifting experience by offering a range of gifts. Recipients can mix and match items to create a unique and thoughtfully assembled hamper. We also offer pre build gift sets!
Make a Meaningful Contribution
Provide the option to donate. Recipients can choose to allocate their gift budget to partner charities, making a positive impact that resonates with their values. We work with brands such as giving.sg
Receive Referrals and Feedback
with our gift management solution
Leverage the moment of delight after your recipients have selected their gift of choice for your next engagement with them with our Engagement module.
Customise a feedback template for on your product or service, or simply have them leave a note for you.
You can even activate our Referral module so your recipients can refer their friends or network to you whilst you continue to ace your work!
Frequently Asked Questions (FAQs)
Can Smilie's platform accommodate gifting needs for diverse team sizes and budgets?
Yes, 100%. By getting clear needs and inputs from you, we&apose;re able to create corporate gifts Singapore solutions that will work for you in any condition.
Does Smilie provide fulfilment across various locations in Singapore?
Yes, our distribution can reach anywhere in Singapore and also beyond the country. Contact us for more information about international destinations.
How easily can Smilie integrate with our existing systems and workflows?
Smilie&apose;s platform can be used as a standalone platform or with API integrations to your existing databases. Please reach out to our customer success team to discuss which option fits your needs best.
Do I get any metrics and insights about my gifting?
Yes, you do. Bid farewell to the days when gifting budgets are written off without clear insights to their effectiveness. With our platform, you will have access to an entire dashboard tracking exact budgets spent for each recipient and campaign. Plus, if we have integrated with your CRM systems, we could help you understand which gifting moment generated the best returns.