Case Study

Airwallex Managed Autonomous Gifting

Autonomous gifting with full brand control

Airwallex campaign setup showing branded cards and box design in Smilie
Airwallex campaign setup showing branded cards and box design in Smilie

Individual accounts. One brand. Full visibility.

Client:

Airwallex

Industry:

Fintech

Target Audience:

AEs, SDRs, and priority sales accounts

Counterpart:

Sales Leadership

Goal:

Give Airwallex's sales reps the autonomy to send curated gifts at the right point in their individual sales cycles while preserving brand control and spend visibility.

Gifting Occasion:

Priority-account outreach and relationship-building moments across the Airwallex sales organisation.

Desired Outcome:

A managed autonomous gifting model where each rep can act quickly, every gift stays on brand, and leaders can track spend across the team.

The smilie.io Experience

Each Airwallex AE and SDR manages their own Smilie account, giving them the flexibility to gift priority accounts in line with their sales cycle. Centralised brand asset storage keeps gifts consistent, while leadership reporting shows gifting spend and budget allocation across the sales organisation.

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Key Results

Per-rep gifting accounts for AEs and SDRs

Centralised brand assets for consistent sends

Full spend visibility across the sales team

Related Topics

sales giftingbrand controlspend visibility

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