Employee Rewards

Rewarding high performers
with a gift of their choice

Carta's Office Manager used Smilie to set up automated quarterly rewards for their top-performing sales team - 30+ curated gift options, self-selected by each winner, delivered with no manual work.

Client
Carta
Use Case
Sales Team Rewards
People Team / Sales
30+
curated gift options available for the sales team to choose from
100%
automated reward distribution - no manual work for the Office Manager
Quarterly
reward cadence tied to sales target achievement
The Challenge

Motivating a sales team
without adding HR overhead

Carta wanted to provide an additional non-monetary benefit to motivate and appreciate their sales team, rewarding top performers each quarter with a gift of their choice. The challenge: the Office Manager was already stretched. A manual gifting process would add work they did not have capacity for. The solution needed to be automated, meaningful, and delightful for recipients.

  • Goal: an additional non-monetary benefit to motivate and appreciate top-performing sales reps
  • Gifting occasion: quarterly reward for top performers who hit sales targets
  • Desired outcome: a delightful experience for recipients, without extra work from an already stretched Office Manager
The Approach

Curated options. Automated
delivery. Zero manual work.

Smilie's Customer Success team worked with Carta to curate 30+ gift items based on budget and popularity among their sales team's demographics. A campaign was created on the Gifting Management System. Each time a top performer for the quarter was identified, a gifting link was generated. The top performer chose their gift, and Smilie arranged delivery.

  • The Curation

    30+ Gift Options by Budget

    Smilie's team curated more than 30 gift items based on Carta's budget and what would resonate most with their sales team's demographics.

  • The Platform

    Gifting Management System Campaign

    A campaign was set up on Smilie's platform, generating a unique gifting link each time a top performer was identified, ready to send immediately.

  • The Choice

    Recipient Selects Their Own Gift

    Each top performer chose the gift they wanted from the curated selection, ensuring every reward was genuinely wanted, not guessed at.

  • The Automation

    Delivery Without Admin

    Once the recipient selected their gift, Smilie handled delivery with no follow-up, no coordination, and no extra work for the Office Manager.

smilie.io Corporate Rewards for Carta Sales Team
The Result

A reward programme that
runs itself

The automated reward programme gave Carta's sales team a meaningful, choice-led incentive each quarter, while requiring zero ongoing effort from the Office Manager. Every top performer received a gift they actually wanted, and the process ran entirely through the Smilie platform.

  • 30+ curated gift options available for sales team selection
  • 100% automated reward distribution with no manual admin
  • Quarterly sales performance motivation tied to real rewards
  • Recipients chose their own gifts, reducing waste and improving satisfaction

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